Mental Health Helplines

Reaching out for help is often the bravest thing someone can do in a difficult time.

Cover Image for List of Mental Health Helplines in India

If you are feeling overwhelmed, anxious, suicidal about a friend or loved one, or would like immediate emotional support, please reach out to any of the helplines listed here. Each helpline claims to offer confidentiality and anonymity to anyone who calls. These helplines provide an invaluable service to those who need it most – so please don’t hesitate to call if you need someone to talk to.

Frequently Asked Questions about Mental Health Helplines

Emotional support groups are those groups where people are able to express their emotions freely and without any fear. It is a place where people can share their feelings and support each other through various difficulties. These are the groups where people come together to help one another to overcome their problems and get back to their normal life.

Yes, you can call a mental health rehabilitation helpline anonymously. Some of these services offer a free anonymous number for people to call. You’ll need to ask for this when you call.

You can connect to a mental health helpline whenever you are experiencing intense distress and feel that having a conversation with someone who is non-judgemental, objective and empathetic will help.

Most people call helplines to talk about a variety of topics like substance abuse, financial worries, relationship issues, sexual identity, gender identity, abuse, depression, anxiety, mental and physical illness, loneliness, guilt…

Note: Some helplines offer support for specific issues like anxiety or suicidal thoughts while others may offer general support. Please check the description of helpline to select the one that best suits your purpose.

Yes, absolutely. Often you may find yourself in scenarios where you wish to help a loved one, but are unsure of how to go about it. You can reach out to the helpline to understand how you can support your loved one, or you can pass on the helpline details and website information so they can access these resources directly.

The helpline is a safe space especially created for you to benefit the most. From these services, you can expect to speak to a trained individual, equipped to deal with such situations (Volunteer/Counsellor/service provider). It is a safe and confidential zone for you to share your feelings, emotions and thoughts without receiving any form of judgment. Moreover, the helpline volunteers/counsellors may refer you to a professional expert in case the volunteers/counsellor feels that it is needed.

When you call the helpline, you will be connected with trained counsellors or volunteers. The counsellor/volunteer might ask how you are feeling currently and what would you like to talk about. They may ask follow-up questions about your concern so they can start to understand you better. Feel free to have a conversation with the counsellor/volunteers and respond to the questions that you are comfortable with. You need not disclose anything that you are uncomfortable sharing.

This is a carefully designed short-term support program for those in distress. You may feel relieved and helped after just one conversation. If not, you may call the helpline again. However, If you need ongoing support, the volunteers/counsellors will help connect you with relevant institutions that can provide you with the support that you need.

It is possible for this to happen sometimes. Quite often there are Phone or network issues that can occasionally create hurdles in communication. If this happens, You do not need to worry. You can try contacting the helpline again and the counsellor/volunteer will surely help you out. If you have to hang up, you say so to the volunteer you are talking to and disconnect.

Due to the helpline’s automated system, callers are generally randomly connected to available counsellors. In our experience, all counsellors/volunteers that handle the helpline from a specific organisation generally receive the same kind of training and they all provide an empathetic, non-judgemental space to anyone seeking counselling.

Confidentiality is something that the helpline counsellors/volunteers are trained to maintain. The counsellors/volunteers are aware of the importance of confidentiality and follow a strict ethical and confidential code of conduct.

Though we would still recommend that you check out the details about how a particular helpline provider maintains confidentiality on their specific sites. You can also ask your queries related to confidentiality to the volunteer/counsellor on the helpline itself and carry forward the conversation or share any personal details after you are satisfied with the information provided to you by the volunteer/counsellor.

Each Helpline provider has a different set of training that they provide to their volunteers/counsellors. We would recommend for you to check the websites for each of the helpline providers for more details about the qualifications of the volunteers/counsellors.

We have shared a list of helplines on this page. You can try connecting on each of the helplines and then carry on a detailed conversation only on the helpline that you feel most comfortable with.
Currently, most of these Helpline services are available for India. We recommend checking out other International Helplines that can help you in your country.

List of Recommended Helplines in India

OrganisationAboutTimingLanguageHelpline
Aasra

Aasra provides care and support for those who are feeling depressed and suicidal.

Email: aasrahelpline@yahoo.com

24-hour
All days
English, Hindi
Connecting Trust

Connecting NGO is a non-judgemental, non-advisory, confidential and anonymous space for those feeling low, distressed and/or suicidal.

Email: distressmailsconnecting@gmail.com

12:00 PM – 08:00 PM
All days
English, Hindi, Marathi
COOJ Mental Health Foundation

COOJ has a helpline and other intervention services for those with thoughts of suicide.

Email: YouMatterByCooj@gmail.com

1 pm to 7 pm
Weekdays
English
Fortis

To reaffirm the commitment to ensuring the emotional health and well-being of students at various levels of academics in school, Fortis Healthcare is running a helpline program as a continuing service for the benefit of the students, especially those appearing in forthcoming examinations.

24 Hours
All days
English
iCall

iCALL is a psychosocial helpline for individuals in emotional and psychological distress. They provide professional and free counselling through technology assisted mediums such as telephone, email and chat with anyone in need of emotional support, irrespective of gender, age, sexual orientation or race and transcending geographical distances while ensuring confidentiality.

Email: icall@tiss.edu

08:00 am to 10:00 pm
Monday to Saturday
मराठी, বাঙালি, తెలుగు, हिंदी, English
Lifeline

Lifeline offers a free tele-helpline providing emotional support to people who are in despair, depressed or suicidal. Face to face befriending with prior appointments is also available.

Email: lifelinekolkata@gmail.com

10:00 am to 10:00 pm
All days
বাঙালি, हिंदी, English
Mann Talks

A Shantital Shanghvi Foundation initiative, Mann Talks focuses on empowering individuals to take charge of their mental health. A team of trained mental health professionals offers an empathetic and non-judgmental environment where one can share their thoughts, emotions and experiences freely. They guide individuals in making informed decisions about their mental health.

09:00 am to 06:00 pm
All days
हिंदी, English
Mitram Foundation

Mitram Foundation is a suicide prevention helpline that aims to offer emotional support to those going through a crisis in their lives, especially the distressed, depressed and suicidal.

Email: share@mitramfoundation.org

10:00 am to 04:00 pm
All days
English, हिंदी
Parivarthan

Parivarthan Counselling, Training and Research Centre is a registered, non-profit society that provides multimodal services in the field of mental health. Trained and professional counsellors who are committed to a rigorously ethical practice and respect the confidentiality of the callers service the Helpline.

Time: 1:00pm-10:00pm | Monday to Friday

Languages: All Indian languages except Tamil 

1 pm to 10 pm
Weekdays
English, Hindi
Roshni Trust

Roshni trust is a voluntary organization that values human life. Roshni helpline comes under its umbrella. Roshni Helpline provides free and confidential services by providing emotional support to the depressed and suicidal for 20 years.

Email: roshnihelp@gmail.com

11 am to 9 pm
All days
తెలుగు, اردو, हिंदी, English
Samaritans Mumbai

Samaritans Mumbai has a helpline that provides emotional support for those who are distressed, depressed, or suicidal.

Email: talk2samaritans@gmail.com

5 pm to 8 pm
All days
Marathi, Hindi and English
Sangath

Sangath is a not-for-profit organisation working in Goa, India for 24 years to make mental health services accessible and affordable.

10 am to 6 pm
All days
Hindi, English, Marathi, Konkani
Sumaitri

Sumaitri is a crisis intervention centre for the depressed, distressed and suicidal. It provides unconditional and unbiased emotional support to anyone who calls, visits or writes to them. Its trained volunteers man the centre and helpline 365 days a year. Callers are ensured complete anonymity and confidentiality. Services offered at Sumaitri are free of charge.

Email: feelingsuicidal@sumaitri.net

2 pm to 10 pm
All days
हिंदी, English
Voice That Cares (ROCF)

Voice That Cares is a free public helpline that provides psychosocial counselling support on a wide range of mental health matters including anxiety, fear, panic attacks, guilt, grief, loneliness, etc

Email: info@rocf.org

9 am to 9 pm
All days
English and Hindi
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